Your 100% satisfaction is important to us. We offer a 30-days Return & Exchange Policy:
If a product or was faulty or damaged upon delivery - we offer a 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email wecare@afterdusk.co with the subject 'Returns' and include your order number, name and the reason for the return.
We will provide you with instructions on where to send returned goods. You are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items, unless the item was damaged or faulty upon delivery.
When the returned item is received and inspected, you will receive a confirmation email notifying you about the status of the refund.
If the refund is approved, it will be processed and the balance will be refunded to your credit card or original payment method shortly after.
Unfortunately, all silk mask sales are final, and there will be no exchanges or refunds due to hygiene reasons.
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